Is Your 800 Number Hurting Your Answer Rate?Regrettably, the perception of 800 numbers has evolved over time. While they still hold value, particularly for customer service...
Have Blood Donors Stopped Answering Your Calls?Discover reasons your blood center may be experiencing declining contact rates and what you can do about it by examining consumer...
Connecting The Final MileThrough my research for this article, I have gained an appreciation for the remarkable technological advancements that have made the...
Do you know if your phone numbers have negative labels?Phone numbers with negative labels like Scam Likely, Potential Spam, Spam Risk, and Fraud, have less than a 10% chance of being answered.
Who is “Scam Likely” (And why are they calling me)?If you’re a T-Mobile or a MetroPCS subscriber, chances are you’ve received one of these calls recently: “Scam Likely.” This naming...
Healthcare Case StudyPROBLEM A teledentistry company offers sales, account servicing, scheduling, and support through their calling programs. Despite calling...