Is Your 800 Number Hurting Your Answer Rate?
Regrettably, the perception of 800 numbers has evolved over time. While they still hold value, particularly for customer service...
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branded calling that saves lives!
Having trouble getting clients to answer? 448 Recruitment discovered that branded calling gets calls answered and lives saved – literally.
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Have Blood Donors Stopped Answering Your Calls?
Discover reasons your blood center may be experiencing declining contact rates and what you can do about it by examining consumer...
Connecting The Final Mile
Through my research for this article, I have gained an appreciation for the remarkable technological advancements that have made the...
Do you know if your phone numbers have negative labels?
Phone numbers with negative labels like Scam Likely, Potential Spam, Spam Risk, and Fraud, have less than a 10% chance of being answered.
Who is “Scam Likely” (And why are they calling me)?
If you’re a T-Mobile or a MetroPCS subscriber, chances are you’ve received one of these calls recently: “Scam Likely.” This naming...
Healthcare Case Study
PROBLEM A teledentistry company offers sales, account servicing, scheduling, and support through their calling programs. Despite calling...
Rebuild Trust in Phone Calls
The Phone Call Isn’t Dead … and That’s Good for Business
Building Brand Reputation, CNAM vs. INFORM
Does Answer Rate Tell the Whole Story
What is Number Spoofing?
How Your Call Log ID Impacts Your Callback Rate
Reasons Your Business Should Register Its Phone Number
Who is “Scam Likely” (And why are they calling me)?
Brand Reputation Management: The Impact of a Branded Phone Call
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