Elevate Your Business Communication with INFORM Branded Calling
In a world where calls from unknown telephone numbers often breed distrust, establishing genuine connections has never been more crucial. When customers can't identify who's calling, frustration ensues, costing your business valuable opportunities and potential revenue.
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For companies that prioritize their bottom line and brand integrity, INFORM branded calling presents the ultimate solution. Leave an indelible mark on your audience and unlock tangible outcomes that matter.
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FEATURES THAT MATTER
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Personalized 32-Character Messages:
Craft concise and impactful messages that resonate with your audience. Make every call count by delivering a tailored branding experience.
Cross-Platform Compatibility:
Seamlessly function across iOS, Android, and wearable devices. Reach your customers wherever they are, ensuring consistent engagement.
Visible Call Log Messages:
Your message is prominently displayed in the call log, ensuring your communication remains memorable and easily accessed.
Robust Spoof Protection:
Stay ahead of scammers with advanced protective measures. Safeguard your brand's reputation and customer trust with a secure calling experience.
WE'VE PARTNERED WITH THE BEST BRAND IN THE BUSINESS
First Orion is the leader in branded calling for a reason. They provide everything businesses need to deliver seamless, secure branded calling across every network and device.
60+
REGISTERED PATENTS
5M
CALLS BRANDED DAILY
ONE
UNIFIED PLATFORM
ADVANCED SPOOF PROTECTION
LEGITIMATE
SPOOFED
INFORM Paired Feature
INFORM Paired is a complimentary
feature of INFORM that blocks bad
actors from spoofing your brand
display. Legitimate calls are delivered
with branding, while spoofed calls are
delivered without branding.
BRANDED
SPOOFED
BLOCKED
BRANDED
SENTRY
For even more security, SENTRY prevents
spoofing of your business numbers,
ensuring only your legitimate business
calls are delivered to your customers.
All illicit calls are blocked and won’t be
delivered to your customer’s device.
When the Phone Call Matters, Businesses See Results
BRANDED CALLING
Companies know this reality too well: You call a customer, and you can’t get through. Perhaps you leave a voicemail, hoping the customer calls back, or try calling again, hoping for an answer the second (or third) time around. It can be an enormous waste of time, and cause frustration and lost revenue.
Why does this happen? People don’t trust phone calls from unknown numbers.
People Still Want a Phone Call
It’s true – people still want phone calls. In fact, 75% of consumers say that when they have a complicated issue or have questions they prefer to talk with someone on the phone.
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Despite your company’s best intentions, people have very little trust in phone calls for two reasons: no caller ID, and scam callers.
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It’s Not You, It’s Me …
Most people don’t have a caller ID service on their phones (fewer than 10 percent). That means when you call, your business name does not appear unless they have your information saved in their contacts. Relying on the customer to be proactive is risky because unknown numbers are prone to spoofing; if your number gets spoofed, it could hurt how people view your company and brand. ​
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When consumers receive calls from unknown numbers without a business caller id, they are immediately apprehensive about answering the call. They don’t know who’s calling and what their intentions are. And they’ve been conditioned not to answer the phone. They can’t help it. That’s all due to unscrupulous yet highly profitable phone scammers.
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It’s Time for Companies to Rebuild Trust by Branding Calls
Yes, scammers are ultimately responsible for this lack of consumer confidence. They’re annoying, and they’re costing people money. However, businesses should take the initiative to re-establish trust with their customers. With branded calling, your company can take control of call messaging. By delivering your name and reason for calling on the incoming smartphone screen, customers are more likely to answer (the first time) and have those important conversations.
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The rewards are evident – it’s not just business caller ID, it's also brand protection, improved client relations, and deeper customer connections.
It’s time to recondition the way people engage with their phones, and your business can do this today with branded calling.
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