top of page

Full (call) coverage

Consumers put a premium on clear communications.

We surveyed over 5,000 U.S. mobile subscribers in late
2021 about their insurance calling experiences, followed
by a subsequent survey in early 2022 to another 1,000
U.S. mobile subscribers. We sought to understand
calling behavior and the impact of branded calling
(or lack thereof). These combined findings represent
customer sentiment as it relates to health, auto, and
home insurance customers.

Insured Insurance
bottom of page