INFORM
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BRANDED TEXT DISPLAY
32-CHARACTER BRANDED DISPLAY
Customize every call with your brand name, department, and/or reason for calling.
BRANDED DISPLAY VISIBLE IN CALL LOG
Customer branding is retained in the mobile device's call log.
REACH OVER 380 MILLION PHONES
Reach more customers by branding calls on all 3 major carriers (AT&T, T-Mobile and Verizon).
FEATURES
Zero IT integration. Nothing to install. Up and running in a few days.
SIGN-UP
1
448 Connect establishes your service.
ONBOARD
2
Submit company information, phone numbers, and branded text displays.
GO LIVE
3
Outbound calls instantly begin displaying INFORM branded displays.
RESULTS
4
Increase connect rates, brand awareness + metrics, and reporting.
GETTING STARTED WITH INFORM IS SIMPLE
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ANALYTICS
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Daily Answer & Decline Rates
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Total Treated Calls by Carrier
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Engagement Rate
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Talk Rate
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Call Counts by Number/Program
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Download Data
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API (Developer Portal Available)
PORTAL
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Add & Remove Phone Numbers
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Change Inform Branded Displays
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Organize Numbers by Business Unit/Department
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Add Users (Permission Based)
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View/Pay Invoices
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Email & Phone Support
Traditional CNAM/Caller ID vs. INFORM Branded Text Display
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INFORM Branded Text Display
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Businesses have control of their display names
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Built-in spoof protection
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Requires NO consumer action/opt-in
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Built specifically for mobile devices
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Displays up to 32 custom characters
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Reaches 2/3 of U.S. mobile market (280M+ devices)
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Provides call data & analytics to help improve outbound calling strategy
Traditional CNAM/Caller ID
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Created to treat landline calls
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Relies on carriers to “dip” a database (which there are many) to retrieve a name
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No spoof protection
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Requires the consumer to download a Caller ID app or opt into a service
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Less than 10% of consumers have opted into Caller ID services
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Doesn’t allow businesses to control the display on demand
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Only shows 15 characters (name will be truncated with no input from business)